Sunday, August 12, 2012

Step On Oregon

"If you have come to this narrative without benefit of its context or history, we suggest you may want to use one or more of the several feedback mechanisms to express your reaction(s).

"The audience is still a manageable size and personal attention is a distinct possibility. Most of the value is generated in a robust dialog in and amongst those who come here at least occasionally."

The team would often would hear from those who were justifiably critical of how much support the public interface offered. Given that some large companies have become successful at making their public interface friendly, people know there is a better way. But friendly is not trivial even though the friendliest make it look that way. Perhaps interactive engagement can close the gap. We'll see. There is plenty of motivation to pursue that ideal.

© 2012 Buzz Hill

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